How far ahead should I write to you?
Seven days is the floor for a celebration cake, fourteen for a dessert table, and about six weeks for a wedding. Festival weeks fill three weeks out. Earlier is always better — the calendar, not the oven, is usually what says no.
Can you work eggless?
Yes, and properly. Eggless is not a substitution we apologise for here; the sponges, the buns and most of the patisserie are built for it from the start. Nut-free is straightforward too. Gluten-free we do for some items and not others, and we will tell you honestly which is which rather than sell you something disappointing.
Do you do fondant and sculpted cakes?
We do not. Atelier Marvelle is a pastry studio rather than a sugar-craft one, so our finishes are ganache, buttercream, chocolate work, fresh fruit and flowers. If you want a sculpted fondant piece, say so in the brief and we will point you to someone in Bengaluru who does it beautifully.
What if I do not know what I want?
That is the most common brief we get. Give us the occasion, the number of people, one flavour you love and one you cannot stand, and Amitha will propose two directions for you to choose between. Deciding is easier than inventing.
When do I pay, and how much?
The brief is free and the quote is free. If you accept the quote, the full amount is paid up front through PayU before baking begins. There is no part-payment option — a two-person studio cannot float ingredients or hold a date on a promise, and pretending otherwise would only end badly for one of us.
Can I change the design after I have paid?
Small changes — a colour, a message, a swap between two fruits — are usually fine up to five days before your date, at no extra cost. Anything that changes the size or the structure means a fresh quote, because it changes what has already been bought.
Do you deliver?
Across Bengaluru, in a cold box, timed to your event rather than to our route. The charge depends on distance and appears in the quote. Pickup from the Indiranagar studio is always free, and for anything tall or fragile it is genuinely the safer option.
What happens if I have to cancel?
Cancel more than seven days before your date and you get the full amount back, less any ingredient already bought specifically for you. Inside seven days the ingredients are in the building and the day is blocked, so refunds are not possible. We will always try to move a date before we cancel one.
Is there a minimum spend?
Bespoke work starts at around two thousand rupees. Below that you are better served by the counter — the same hands, the same butter, none of the back-and-forth.